Q) I get the error QUERYERROR followed by java.lang.NumberFormatException?
A) This is a known problem related to some network operator/phone combinations. This is known to be a problem with Series 60 on UK T-Mobile/Orange and P800 on UK O2. This is a problem with the JAVA implementation on the phones.

[For the technically inclined, this problem is related to incorrect content length headers being sent from the network operator's gateway. These are not interpreted correctly by the Symbian Java Http libraries. As I don't have any control over the network operator gateway nor the Java libraries I am unable to fix this problem.]

Q) I am unable to connect.
A) These applications require an Internet access point. This is not the same as a WAP access point which usually does not allow access to the general internet. Please note you will also need a WAP access point to initially download the program (This is usually already on your phone). You can ask your phone network operator to send Internet Access point configuration settings to your phone or you can set them yourself via the various phone manufacturers' web sites...

Noka - Select Internet Settings for Applications
Motorola - Select Internet
Sony Ericsson -  Select Email

You might also check your phone network operator's web site as they may also have an online system to set up your phone access points.

Q) SendFax says the fax is sent but it is never received.
A) SendFax sends via the TPC.INT free fax network. Occasionally, the fax server for the area you are sending to may not be working. This is not a fault of the program but a fault in the TPC.INT network over which I have no control.

Q) The SendSMS 'From' option doesn't always work and the received SMS says it comes from another number.
A) The Clickatell 'From' field isn't supported by all destination networks.